REFUND AND RETURN POLICY

Effective Date: 02/21/2026

Customer satisfaction is important to YJS Beauty. We offer returns under the conditions outlined below.

1. Return Window

Returns are accepted within 14 days from the date of delivery.

Requests made after 14 days may not be eligible for return or refund.

2. Eligibility Requirements

To qualify for a return:

Products must be unused and unopened

Products must remain in original packaging

Seals must not be broken

Items must not show signs of use or tampering

Due to hygiene and safety reasons, opened skincare products cannot be returned unless defective.

3. Non-Returnable Items

Opened products

Final sale items

Promotional clearance items

Gift cards

4. Return Authorization Process

To initiate a return, email info@yjsbeauty.com with:

Order number

Reason for return

Photos (if item is damaged or incorrect)

Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the return is due to our error.

5. Refund Processing

Once the returned item is received and inspected, we will notify you of approval or rejection.

If approved, refunds will be issued to the original payment method. Processing times vary depending on your financial institution.

Original shipping fees are non-refundable.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect product, notify us within 7 days of delivery. Include clear photos to assist with evaluation.

We may offer replacement, store credit, or refund at our discretion.

7. Wholesale Returns

Wholesale returns require additional review and approval. Please contact info@yjsbeauty.com for assistance.